NexxBook Privacy Policy
NexxBook (“NexxBook,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, process, and protect information when you access or use the NexxBook website, platform, applications, and related services (collectively, the “Services”).
NexxBook is an AI-powered receipt recorder platform designed to help Filipino business owners, accountants, bookkeepers, and accounting firms automate receipt recording and business finance data processing.
By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
Depending on how you use NexxBook, we may collect the following information.
A. Account Information
When you create an account, we may collect:
- Full name
- Email address
- Contact information
- Password or authentication credentials
- Company or business name
- Account type or role
- Subscription plan
- Billing and account information
B. Receipt and Business Information
When you upload receipts to NexxBook, we may process information contained in those receipts, including:
- Receipt images or files
- Supplier or merchant name
- Supplier information
- OR/SI number or receipt number
- Transaction date
- Amounts
- VAT information
- Tax-related information
- Expense categories
- Other information extracted from receipts
- Other information you choose to provide through the Services
Receipts may contain personal information relating to individuals or businesses. You are responsible for ensuring that you have the appropriate authority and legal basis to upload and process information through NexxBook.
C. Exported Data
When you export your processed receipt data, NexxBook may generate downloadable files in supported formats, such as:
- CSV
- XLSX
The exported files may contain the receipt and business information processed through the Services. You are responsible for securely storing and managing downloaded files after they leave the NexxBook platform.
D. Payment and Billing Information
If you subscribe to a paid NexxBook plan, payment information may be processed by our third-party payment processor. Depending on the payment method and payment provider, we may receive information such as:
- Payment status
- Transaction reference
- Subscription plan
- Billing information
- Limited payment details
We do not intend to store complete payment card information on our own systems when payment processing is handled by a third-party payment provider.
E. Technical and Usage Information
When you use NexxBook, we may automatically collect certain technical and usage information, including:
- IP address
- Browser type
- Device information
- Operating system
- Login activity
- Pages or features accessed
- Usage statistics
- Error and diagnostic information
- Security and authentication logs
We use this information to operate, secure, maintain, and improve the Services.
2. How We Use Your Information
We may process your information for the following purposes:
- To create and manage your NexxBook account
- To provide the Services you request
- To receive and process uploaded receipt files
- To use AI technology to extract information from receipts
- To organize and store receipt information
- To allow you to review and edit extracted information
- To generate CSV and XLSX exports
- To provide receipt processing and related features
- To process subscriptions and payments
- To provide customer support
- To communicate with you regarding your account or the Services
- To send service-related notifications
- To improve the performance, reliability, and security of NexxBook
- To monitor and prevent fraud, abuse, and security incidents
- To comply with applicable laws and legal obligations
- To enforce our Terms of Service
- To protect the rights, safety, and security of NexxBook and its users
Where applicable, processing of personal data will be based on a lawful basis recognized under applicable data protection laws, including consent, contractual necessity, legal obligations, or legitimate interests, as applicable.
3. AI Processing
NexxBook uses artificial intelligence and automated technologies to analyze uploaded receipts and extract relevant information.
AI processing may be used to identify and extract information such as:
- Supplier or merchant names
- Dates
- Receipt numbers
- Amounts
- VAT information
- Expense categories
- Other relevant receipt fields
The accuracy of AI-generated or automatically extracted information may vary depending on the quality and readability of the uploaded receipt. For example, blurry, damaged, incomplete, handwritten, poorly lit, or otherwise unreadable receipts may result in inaccurate or incomplete information.
NexxBook provides functionality that allows users to review and edit extracted information. You remain responsible for reviewing the accuracy of your accounting and tax records before relying on or exporting them.
NexxBook does not provide tax, accounting, legal, or financial advice.
4. Your Uploaded Data
You retain ownership of the receipts, files, business information, and other content that you upload to NexxBook.
You grant NexxBook the limited rights necessary to receive, process, store, analyze, and transmit your uploaded information solely for the purposes of:
- Providing the Services
- Processing receipt information
- Generating requested exports
- Maintaining and securing the Services
- Providing customer support
- Improving the Services where permitted by applicable law
NexxBook does not claim ownership of your uploaded receipts or business records. You are responsible for ensuring that you have the legal right and appropriate authorization to upload and process any information through NexxBook.
5. Sharing of Information
We may share information with trusted third-party service providers when necessary to operate and provide NexxBook. These providers may support services such as:
- Cloud hosting and infrastructure
- AI and receipt-processing technology
- Data storage
- Payment processing
- Email and communications
- Analytics and monitoring
- Security and fraud prevention
- Customer support
Third-party service providers may process information only as necessary to provide their services to NexxBook or as otherwise permitted by applicable law.
We may also disclose information:
- When required by law, regulation, court order, or lawful government request
- To protect the rights, property, or safety of NexxBook, our users, or others
- To investigate fraud, abuse, or security incidents
- In connection with a merger, acquisition, financing, restructuring, or sale of assets, subject to applicable law
We do not sell your personal data.
6. Data Retention
We retain personal data, uploaded receipts, and related information only for as long as reasonably necessary to:
- Provide the Services
- Maintain your account
- Fulfill the purposes described in this Privacy Policy
- Meet legal, regulatory, tax, accounting, or contractual requirements
- Resolve disputes
- Enforce our agreements
- Prevent fraud or abuse
The retention period for uploaded receipt files and related information may depend on your NexxBook subscription plan. When information is no longer required, we may securely delete, anonymize, or dispose of it in accordance with applicable laws and our internal retention policies. You may request deletion of your account or personal information, subject to legal and legitimate business requirements that may require us to retain certain information.
7. Data Security
We implement reasonable organizational, physical, and technical safeguards designed to protect information against unauthorized access, alteration, disclosure, loss, misuse, or destruction.
However, no online service, computer system, or electronic transmission can be guaranteed to be completely secure. You are responsible for maintaining the confidentiality of your account credentials and for notifying us if you believe your account has been accessed without authorization.
8. Your Rights
Subject to applicable Philippine law, including the Data Privacy Act of 2012, you may have rights regarding your personal data, including the right to:
- Be informed about the processing of your personal data
- Access your personal data
- Request correction of inaccurate or incomplete information
- Object to certain processing
- Request deletion or blocking where legally permitted
- Withdraw consent where processing is based on consent
- Request data portability where applicable
- Lodge a complaint with the National Privacy Commission
To exercise your rights, please contact us using the information provided below. We may need to verify your identity before processing certain requests.
9. Children’s Privacy
NexxBook is intended for businesses and professionals and is not directed toward children. We do not knowingly collect personal information from children in violation of applicable law.
10. Cookies and Similar Technologies
We may use cookies and similar technologies to:
- Keep you signed in
- Remember preferences
- Understand how users interact with our Services
- Improve performance
- Maintain security
- Analyze usage and traffic
You may be able to control cookies through your browser settings. Disabling certain cookies may affect the functionality of the Services.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our Services, legal requirements, or privacy practices. When we make material changes, we may notify you through the Services, email, or other appropriate means. The updated Privacy Policy will indicate the date it was last revised.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
NexxBook
Email: support@nexxbook.app
You may also contact the National Privacy Commission of the Philippines regarding concerns about the processing of your personal data.
By using NexxBook, you acknowledge that you have read and understood this Privacy Policy.